Project Description

Having moved their Architectual practice into new offices, there was a need to replace the ageing PBX with a modern phone system to support their growing workforce of 30 staff.

The Requirement
Support for all standard business phone system functions eg call transfers, voicemail to email etc.
Users needed to have the choice of a desk phone or desktop App & headset – to suit their individual needs.
Simple self-management allowing admin staff to add and move phones/users as the business grows and evolves.

The Solution
Digital island’s Telepo cloud PBX was installed early in 2016 and has proven to be ideal. Telepo met and exceeded Pacific Environment’s requirements – delivering on functionality, ease of use and after sales service.

Telepo lets their staff make changes as required and as always Digital Islands service staff are just a quick phone call away. Telepo gives Pacific Environments ultimate flexibility, allowing their staff to work and stay in contact from wherever they may be.

Pacific Environment’s Donna Mason, says:
Digital Island was excellent, they made sure everything was up and running smoothly, and if we need assistance the 0800 number is always answered promptly

Pacific Environments – one of New Zealand’s most innovative Architectural practices can be found in their new studio on the top floor of a building they have designed in Eden Terrace, just shy of the Auckland CBD.

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