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DigiSMS

Reach People Instantly With Messages That Get Seen 

Are you looking for a cost effective and instant way to communicate with your customers or your team? DigiSMS enables you to deliver timely, targeted communications directly to employees and customers through a trusted channel with industry-leading open and response rates. 

With a 98% open rate, DigiSMS is a powerful tool to get your message across quickly and in real-time, enabling improved employee and customer engagement.

Whether it’s business continuity planning, alerts, meeting reminders, you can be confident that 90% of your messages are read within 90 seconds!

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Why Use DigiSMS?

APPOINTMENT REMINDERS

Appointment reminder

DigiSMS helps reduce missed appointments and improve engagement with automated SMS reminders. From appointment confirmations and schedule updates to post-visit follow-ups, SMS delivers timely, direct communication that improves attendance, reduces admin effort, and enhances the customer experience.

BCP & ALERTS

Text Alerts

DigiSMS helps organisations communicate quickly during critical incidents, outages, and disruptions. Instantly alert employees, on-call teams, and stakeholders with real-time SMS updates, helping maintain business continuity, accelerate response times, and ensure critical messages reach the right people when it matters most.

 

NOTIFICATIONS & UPDATES

Text Notifications

DigiSMS helps keep staff and customers informed with timely notifications delivered to their mobile devices. From service updates, delivery notifications, event changes and urgent comms, SMS provides a fast, reliable channel that ensures important information reaches the right people quickly and keeps things running smoothly.

Flexibility

There are 3 simple ways you can use DigiSMS in your business.

1
Web Portal
Market leading web interface for sending individual and bulk messages, Reviewing responses in inbox, Creating groups and templates, Message scheduling,
Reporting and Automation 
2
eMail to SMS
Integrate your SMS with your business email to send individual and bulk messages, review responses in your inbox without
leaving email interface.  
Great forconversational messages.
3
API Integration
Integrate SMS into 3rd party software to reduce manual work through workflows and automated SMS messaging, two-way messaging, sending of automatic appointment reminders or alerts.

Pricing:

SMS to Any Network  Per SMS
0 – 2000 Texts  16 Cents
2001 – 5000 Texts  14 Cents
5001 – 15,000 Texts  12 Cents

Features of DigiSMS

Feature Function Benefits
Send Bulk SMS Using our bulk SMS service, businesses can send a single text message, broadcast to a select group of contacts, an entire address book or the client database. – Simple, quick and easy
– Scalable
– Cost effective & Economical
– Secure
Short Codes Short Codes are an ideal solution for businesses that want dedicated numbers that are half the length of normal phone numbers, making them faster to enter, easier to take in briefly, and therefore more memorable for the customer. – Efficient and improved communication capabilities
– Cost Effective
Short Trackable links This feature shortens URLs to just 22 characters, which improves the cost-effectiveness of your campaign, and tracks user engagement by recipient. – Convenient and flexible
– Efficient and improved communication capabilities
E-mail -Text Email to SMS converts standard emails into SMS messages, enabling you to send messages directly to your intended recipients. Supported platforms include Outlook, Gmail and Office365. – Convenient and flexible
– Efficient and improved communication capabilities
Webhooks Webhooks allows your application to receive real-time notifications of messaging events that occur on the Messaging platform. – Ensures efficient response times resulting in reduced IT downtime
Scheduled messaging Schedule your message and our SMS platform will deliver it at the selected time and date. – Save time and ensure timely communications
– Convenient
Reporting Track your SMS messages and understand delivery status in real-time through our visual reporting. – Improves efficiency
– Measure performance
Dedicated Numbers Dedicated numbers are allocated to your business, so all your messages originate from the same number, rather than from a pool of numbers. – Flexible and accessible
Web Admin Portal A user friendly company Wed Portal interface that lets the CA set predefined rules, control address books and distribution list as well the ability to generate comprehensive usage reports – Enables total centralised product control from the IT administrator

 

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Salesforce

Seamlessly integrated with Salesforce CRM, DigiSMS allows you to send SMS messages directly to your customer contacts without ever leaving your CRM.

MSDynamics

Integrate with your Microsoft Dynamics 365 CRM to automate communications and streamline customer engagement within a single source of truth.

Looking to speed up your customer responses?

Talk to us about how DigiSMS could help reach your customers faster.