RingCentral
Unified communications built for modern business
Microsoft Teams Calling
Bring real business calling
into Microsoft Teams
Already using Microsoft Teams?
Make Teams your business phone system too
If your people spend most of their day in Microsoft Teams, why make them switch between applications just to answer a call?
Teams Calling brings voice, collaboration and customer communications into a single platform, helping users work more efficiently while giving IT greater simplicity and control. But not every Teams calling solution works the same way. Some organisations need sophisticated PBX features and call handling. Others are looking for AI, CRM integration and advanced customer experience capabilities.
Do you simply need reliable PSTN calling? Do you require enterprise PBX functionality? Or are you looking to transform customer interactions with AI-powered communications and contact centre capabilities?
Explore the options below to find the approach that best matches your needs.
Telepo Teams Connect
Advanced calling, without the admin overhead
If you already rely on smart call handling, hunt groups, IVR, call recording, CRM integration, a contact centre - Telepo Teams Connect brings all of it into Microsoft Teams as your calling client. A guided, wizard-led setup gets enterprise PBX features live in Teams without you needing to be a telephony administrator.
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Hunt groups & IVR
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Call recording
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CRM integration
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Contact Centre / ACD
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Advanced reporting
RingCentral with Teams
Bring AI to your Microsoft Teams calls
RingEX integrated Teams connects RingCentral's unified connumications and contact centre capabilities directly to your Teams environment for businesses that want intelligence, AI-assisted call handling, automated transcripts and summaries, all inside your Microsoft Teams environment.
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AI transcripts & call summaries
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300+ CRM integrations
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Single sign-on
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Global scale
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Contact centre (RingCX)
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Teams Direct
Already comfortable managing Teams yourself and just need inbound and outbound calling switched on?
Teams Direct connects your Microsoft Teams tenant straight to the phone network — no extra platform, no added complexity. You manage Teams, we carry the calls.
- NZ & Australia calling included
- No extra integration required
- Fast to set up