RingCentral
Unified communications built for modern business
Why Cloud Phone?
Modernise your business with a cloud based phone and unified communications system powered by AI
Why Choose A Cloud Phone Solution?
Traditional PABX phone systems were built for a different era - one where employees worked from a single office, customer interactions were limited to voice calls, and adding a new user often required new hardware.
Today, businesses need communication tools that are flexible, scalable, and intelligent - A modern cloud phone system moves your business communications from ageing on-site equipment into the cloud, enabling your team to work seamlessly from anywhere, on any device. It eliminates the cost and complexity of maintaining legacy phone infrastructure while delivering greater flexibility, business continuity, and a better experience for both employees and customers.
The shift is already well underway.
Industry analysts predict that by 2028, 90% of organisations will rely on cloud-based platforms for enterprise telephony as businesses seek lower operating costs, simpler management, enhanced collaboration, and access to AI-driven capabilities.
Whether you're looking to replace an ageing phone system, support hybrid working, improve customer service, or prepare your business for the next generation of AI powered communications, a cloud telephony solution provides the foundation for a more agile, efficient, and customer-centric organisation.
Drive Better Business Outcomes
Modernise your communications with UCaaS and empower a more connected, productive and agile workforce.
Productivity
Reduce app switching and streamline workflows by bringing communications into the platforms your teams use every day, such as Microsoft Teams, CRM systems, and business applications.
Better Customer Experiences
Ensure customers can reach the right person faster, with intelligent call routing, unified customer interactions, and seamless collaboration across teams.
Work From Anywhere
Enable your people to stay connected from the office, home, or on the move with consistent access to calls, messaging, and collaboration tools.
Scale With Your Business
Add users, locations, and new capabilities quickly without the cost and complexity of traditional on-premises phone systems.
Unified Communications powered by AI
But the real transformation is being driven by AI.
Modern cloud telephony platforms are evolving beyond simple voice services into intelligent customer engagement solutions.
AI-powered virtual assistants can answer calls, qualify enquiries route customers to the right team, capture key information, and provide 24/7 service—reducing wait times while freeing staff to focus on higher-value interactions. Features such as automated call summaries, real-time transcription, intelligent routing, sentiment analysis, and CRM integration are helping businesses improve efficiency and deliver faster, more personalised customer experiences.
Why Digital Island?
CX Expertise
With over 20 years of experience at the forefront of business communications, Digital Island delivers the depth of expertise, strategic thinking and technical capability that organisations rely on to stay connected, productive and competitive.
A Trusted Partner
Technology is only part of the equation. It's our commitment to exceptional service, proactive support, and long-term partnerships that sets Digital Island apart. Our customers trust us not just for our technology, but for our people.
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Local Roots
100% New Zealand-owned and operated, we're deeply commited to the growth and success of kiwi businesses. We understand the local market and have a track-record of building long-term partnerships founded on trust, accountability and shared success.
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CX Expertise
From cloud communications and contact centres, to AI-enabled customer engagement, we help organisations turn every interaction into an opportunity to strengthen relationships, improve outcomes, and build customer trust. Customer experience is in our DNA.
Global Partners
We combine local expertise with the power of world-leading technology. Through strategic partnerships with leading global providers, we deliver innovative, enterprise-grade solutions that help our customers stay connected, agile and future-ready.
Proven Expertise
Our greatest strength is our people, who bring decades of expertise and industry knowledge, combined with a genuine understanding of how New Zealand businesses operate and a passion for solving real world business challenges.