RingCentral
Unified communications built for modern business
Digital Island Portal
Manage more with less effort.
The Digital Island Customer Portal
A single destination for support and self-service tools. You can access account information, view your usage on various products and order new mobile connections for your team through a single, easy-to-use platform. Features include:
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Manage your services in one place
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Log and track support requests
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Raise incidents and service requests
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View ticket progress and updates
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Manage users and permissions
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Access account information
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View invoices and service records
Accessing Your Billing Statements
Fast access to your invoices and billing history.
Finding and downloading your billing statements is quick and easy through the Digital Island Customer Portal.
Simply select "Account Statement" in "QUICK LINKS" to view current and previous invoices, track payment information, and access downloadable copies of your statements whenever you need them.
With 24/7 access to your billing history, it's never been easier to stay informed and manage your account with confidence.
Order A Mobile Connection
New connections, made simple.
Need to connect a new employee or add another mobile service to your account? The Digital Island Customer Portal makes it simple to request a new mobile connection in just a few clicks. Submit your order online, provide the required details, and our team will take care of the rest. You can track the progress of your request through the portal, giving you complete visibility from order through to activation.
Usage & Spend Management
Monitor usage. Control costs. Stay informed.
Stay in control of your mobile costs with real-time visibility of usage across your services. Through the Digital Island Customer Portal, you can monitor data, calling and messaging usage, track trends, and set up custom alerts to notify you before spending reaches predefined thresholds. With proactive notifications and easy access to usage insights, it's simple to avoid bill shock and keep costs under control.
Why Digital Island?
CX Expertise
With over 20 years of experience at the forefront of business communications, Digital Island delivers the depth of expertise, strategic thinking and technical capability that organisations rely on to stay connected, productive and competitive.
A Trusted Partner
Technology is only part of the equation. It's our commitment to exceptional service, proactive support, and long-term partnerships that sets Digital Island apart. Our customers trust us not just for our technology, but for our people.
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Local Roots
100% New Zealand-owned and operated, we're deeply commited to the growth and success of kiwi businesses. We understand the local market and have a track-record of building long-term partnerships founded on trust, accountability and shared success.
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CX Expertise
From cloud communications and contact centres, to AI-enabled customer engagement, we help organisations turn every interaction into an opportunity to strengthen relationships, improve outcomes, and build customer trust. Customer experience is in our DNA.
Global Partners
We combine local expertise with the power of world-leading technology. Through strategic partnerships with leading global providers, we deliver innovative, enterprise-grade solutions that help our customers stay connected, agile and future-ready.
Proven Expertise
Our greatest strength is our people, who bring decades of expertise and industry knowledge, combined with a genuine understanding of how New Zealand businesses operate and a passion for solving real world business challenges.