These devices cannot receive SMS alerts from us, so if you’d like to check your data usage contact us or call +64 9 631 1360  during our NZ business hours of 8am-6pm, Monday- Friday.


When you arrive with your Android, iPhone, iPad or Nokia Windows mobile, put your device on ‘Manual’ for freedom to select a network:

  • Android: Select Apps > Select Telco Services/TelecomNZ/SIM Toolkit > Select Roaming Menu > Select Manual > Select Sponsor (local network) or TNZ > Select Accept  (Depending on version of SIM card and OS the name of the second step will vary)
  • iPhone: Select Settings > Select Phone > Select SIM Application > Select Roaming Menu > Select Manual > Select Sponsor (local network) or TNZ > Select Accept
  • iPad: Select Settings > Select Mobile Data > Select SIM Application > Select Roaming Menu > Select Manual > Select Sponsor (local network) or TNZ > Select Accept