Unlike on-premises call centre technology with fixed-term licensing costs, with cloud, you only pay for the services you consume. So if you hit a quiet patch, you can immediately downscale your requirements and outgoings and save.
Unlike on-premises call centre technology with fixed-term licensing costs, with cloud, you only pay for the services you consume. So if you hit a quiet patch, you can immediately downscale your requirements and outgoings and save.