That many Telcos haven’t been able to move the dial on client satisfaction isn’t news to anyone. Simple actions like getting your call answered quickly, being directed to the right person or getting billed properly is often best described as ‘infuriating’ and ‘confusing’.
While Digital Island is rapidly growing we remain fanatical about client service.
The foundation of our success quite simply lies on:
- proven, high client satisfaction;
- low client churn;
- top end technology;
- premier partnerships; and
- efficient, professional service.