1. THESE TERMS
1.1. The standard Digital Island Terms and Conditions apply found at https://digitalisland.co.nz/our-island/terms-conditions/
1.2. Additional terms apply to customer’s partaking in the offer as defined below.
1.3. “Digital Island” means Digital Island Limited, Level 3, 8 Nugent Street, Grafton, Auckland.
2. DIGIMAX ULTRA FAST BROADBAND (UFB) OFFER
This offer applies to new customers only.
2.1. “Customer” means the Digital Island new or existing customer.
2.2. The offer is based on a minimum 24-month contract term. Termination fees will apply if cancelled before the term expires and any promotional offers will be added to the standard termination fees.
2.2.1. Early Termination Fees calculated on 75% of the outstanding balance, apply.
2.3. The offer is not valid in conjunction with any other discounts, promotions or channel partner agreements.
2.4. All communications will be by email to the email address as supplied by the customer in response to the offer. Emails sent to the customer will be deemed ‘read’ unless an alternative means of communication is jointly agreed on.
3. DIGIMAX UFB PROVISIONING
3.1. The scheduled installation dates will be by agreement between Digital Island and the customer.
4. EXCLUSIONS and CONDITIONS
4.1. The offers may not be transferred, converted to a dollar value for other services or products.
4.2. Enhanced restore SLA available in Limited areas only (Chorus UFB areas)
4.2.1. Same Day Restore: on the condition that a support call is lodged with Digital Island’s Support Team before 12 noon of the day, to be restored by 7 p.m. of the same day.
4.3. Offer applies to new sales and add-on sales only (not for re-signs)
4.4. DigiMax UFB includes free rental of a wireless router. This router has basic security features suitable for small offices (less than 15 person office with normal internet usage). For applications requiring enterprise level performance and security, we strongly recommend an Enterprise grade router or firewall. Digital Island recommends Fortinet firewall products.
4.5. Customer or customers IT contractor is still responsible for administrating the router and configuring any LAN aspects required (DHCP, NAT, Wireless, etc.)
4.6. Fair Usage Policy applies to the Unlimited Intrnet Plan – see condition 9.12 at https://digitalisland.co.nz/our-island/terms-conditions/