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text_color="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""] Say goodbye to lengthy deployments. Amazon Connect is simple to set up and use (think days, not months), and you can customise it without coding. If you’re used to waiting patiently to roll out development initiatives, it’s time to get used to creating voice and chat contact flows and agent tasks within minutes. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

FAQs Archive - Page 3 of 4

Hello simplicity

Andrew Kay2021-06-22T15:21:03+12:00

Say goodbye to lengthy deployments. Amazon Connect is simple to set up and use (think days, not months), and you can customise it without coding. If you’re […]

Hello simplicityAndrew Kay2021-06-22T15:21:03+12:00

A superior customer, agent, and manager experience

Andrew Kay2021-06-22T15:24:30+12:00

While the customer experience is the litmus test of a great contact centre, it requires your agents to have the right information and tools at hand to […]

A superior customer, agent, and manager experienceAndrew Kay2021-06-22T15:24:30+12:00

Can contacts be stored on an eSIM?

Andrew Kay2020-11-25T18:25:10+12:00

No, contacts can’t be stored on eSIM.

Can contacts be stored on an eSIM?Andrew Kay2020-11-25T18:25:10+12:00

Does eSIM use more data than a physical SIM card?

Andrew Kay2020-11-25T18:24:13+12:00

No, eSIM doesn’t use more data than a physical SIM card.

Does eSIM use more data than a physical SIM card?Andrew Kay2020-11-25T18:24:13+12:00

Can I have more than one eSIM profile on my device?

Andrew Kay2020-11-25T18:23:22+12:00

The number of profiles you can have depends on the type of device. iPhones let you to store multiple profiles, and you can switch between profiles in the device settings.

Smart […]

Can I have more than one eSIM profile on my device?Andrew Kay2020-11-25T18:23:22+12:00

Do voicemail and other standard network services work on eSIM?

Andrew Kay2020-11-25T18:21:06+12:00

These services depend on the plan inclusions and general network availability. They’re not affected by eSIM.

Do voicemail and other standard network services work on eSIM?Andrew Kay2020-11-25T18:21:06+12:00

Do eSIMs connect to 3G or 4G?

Andrew Kay2020-11-25T18:20:06+12:00

eSIM gets you connected on the mobile network. 3G or 4G connectivity depends on device settings and/or network coverage.

Do eSIMs connect to 3G or 4G?Andrew Kay2020-11-25T18:20:06+12:00

How do I find my SIM number for my eSIM?

Andrew Kay2020-11-25T18:16:40+12:00

If you’re using an eSIM you’ll need to use your ICCD number. Here’s how to find it. Steps may vary depending on your device make and model.

iPhone: Go […]

How do I find my SIM number for my eSIM?Andrew Kay2020-11-25T18:16:40+12:00

Does Digital Island support eSIM for tablets?

Andrew Kay2020-11-30T09:18:25+12:00

Yes, eSIM is available for the following tablets:

Apple iPad Pro (11-inch) and later, iPad Pro (3rd gen, 12.9-inch) and later, iPad Air (3rd gen) and later, iPad (7th gen) […]

Does Digital Island support eSIM for tablets?Andrew Kay2020-11-30T09:18:25+12:00

What eSIM watches does do we support?

Andrew Kay2020-11-30T09:17:10+12:00

eSIM is available for these watches:

Samsung Galaxy Watch 4G and later (cellular models only)
If you already have one of these watches but it’s not connected to the network, you […]

What eSIM watches does do we support?Andrew Kay2020-11-30T09:17:10+12:00