How to guides
[…] Transferring a Call | Watch 4. Voice Mail | Watch Andrew Kay2020-03-31T08:59:26+12:00 Telepo Mobile Guide 2020 Telepo: Mobile Guide 2020 1. Installation & Configuration | Watch 2. Navigating the […]
Terms & Conditions (CURRENT)
[…] & CONDITIONS (a) New 24 Month Bundled (Inclusive) calling and Open Term pricing is valid from 1st September 2018 and applies to re-signs or new contracted clients only. […]
Terms & Conditions – prior to 1 July 2024
[…] & CONDITIONS (a) New 24 Month Bundled (Inclusive) calling and Open Term pricing is valid from 1st September 2018 and applies to re-signs or new contracted clients only. […]
Terms & Conditions – prior to 15th February 2024
[…] & CONDITIONS (a) New 24 Month Bundled (Inclusive) calling and Open Term pricing is valid from 1st September 2018 and applies to re-signs or new contracted clients only. […]
Top 5 Ways Speech AI is Boosting Agent Engagement | Digital Island Guide
[…] discover advanced tools that bring a new level of ease to communication. For instance, real-time transcription services turn spoken words into written text on the spot, providing a […]
Fed Up with poor Service
[…] churn; top end technology; premier partnerships; and efficient, professional service. Notice: JavaScript is required for this content. What businesses say about Digital Island Debtworks, Case Study Farrow Jamieson, […]
Terms and Conditions – 3 Months Free Telepo & Mobile
[…] offers will be added to the standard termination fees. 2.2.3. The offer is not valid in conjunction with any other discounts, promotions or channel partner agreements. 2.3. Early […]
Elevate Customer Service with Chatbot Integration in Your Contact Centre
[…] Customer Experience Improved Response Times Chatbots can analyse and respond to customer inquiries in real-time, without the need for human intervention. This can help to reduce wait times […]
What Does a Truly AI-Centric Contact Centre Look Like?
[…] for everyone, Google has proven that an AI-centric contact centre can be a present-day reality, and it’s reshaping what we expect from contact centres. Let’s take a look […]
Your quick introduction to UCaaS for Analytics and Customer Insights in NZ
[…] during calls. This information is obviously incredibly valuable — it helps businesses get the real picture of what their customers want and how their teams are doing. For […]