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Words are cheap. 5 reasons why you need to be able to read more into every contact centre call with sentiment analysis.
[…] The results are presented on a real-time dashboard, so your contact centre manager can quickly spot trends and respond to problems before they impact sales or your all-important […]
CLOUD
[…] ideal for businesses with growing or fluctuating bandwidth demands. They enable you to adapt quickly and efficiently to changing business conditions. Reduce OPERATIONAL & CAPITAL COSTS Cloud computing […]
Premium UFB
[…] Premium Business Guarantee. Awesome speeds – options up to 200Mbps both download and upload Guaranteed Bandwidth for business critical applications (ie Voice/Citrix) 5Mbps CIR for 50M / 10Mbps […]
Case Study: Pacific Environments
[…] make changes as required and as always Digital Islands service staff are just a quick phone call away. Telepo gives Pacific Environments ultimate flexibility, allowing their staff to […]
Case Study: Jaychem
[…] 40 staff functioned happily and successfully with their on site business phone system until recently, when the system failed and no parts were readily available for a quick repair.
Telepo – Terms & Conditions
[…] the offer as defined below. 2. INTERPRETATION 2.1. “Digital Island” means Digital Island Limited, Level 3, 8 Nugent Street, Grafton, Auckland. 2.2. “Customer” means the Digital Island customer […]
New Zealand’s UCaaS Success: The Impact of Local Infrastructure and Support
[…] cloud services locally in New Zealand, that dreaded lag is minimised. This translates to quicker, more reliable calls and meetings, essential in a world where every second counts. […]
Cloud Contact Centre
[…] boost customer satisfaction. Digital Island’s Amazon Connect is delivered using proven AWS technology, is quick to deploy, simple to use and easy to scale. The solution can cater […]
DigiSMS (Email to SMS)
[…] a 98% open rate, DigiSMS is a powerful tool to get your message across quickly and in real-time, enabling improved employee and customer engagement. Whether it’s business continuity […]
Problems while overseas? Please contact our 24/7 roaming specialists on +6433710866.
[…] data used on the device until it’s blocked. Also if you have stored any passwords or other important information on your device you should immediately take action to […]