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Telepo Call Recording
[…] recording only) against criteria such as call handling, technical knowledge etc, which gives great insight into where they may need extra training. Call recording is completely automatic, […]
How to guides
[…] + MiTeam+ DOWNLOAD Softphone + MiTeam Lite DOWNLOAD Mobile App DOWNLOAD Holiday Scheduling – Quick Reference DOWNLOAD Admin Portal DOWNLOAD 6940 Desk Phone DOWNLOAD 6930 Desk Phone DOWNLOAD […]
Holiday
Guide-Holiday-Scheduling- Quick-Reference-April-2022Download Please Note: If you would prefer our support team to make these changes for you, then please e-mail our support team at support@digitalisland.co.nz. This service costs […]
Conferencing
[…] be happy to answer any questions. CONTACT US Instructions Find all instructions on how to use this service in our simple to follow PDF’s that you can download. DOWNLOAD PDF
CLOUD
[…] cloud We are so confident that Cloud PBX will work perfectly for your business that it comes with our 30 Day No Risk No Cost Guarantee! TAKE A LOOK
TELEPO Cloud PBX
[…] communication features, well beyond anything a PBX can offer. So if reduced costs, higher levels of mobility and extra features sounds of interest to you, give us a […]
Mobile Roaming
[…] data used on the device until it’s blocked. Also if you have stored any passwords or other important information on your device you should immediately take action to […]
In-built Artificial Intelligence (AI) and Machine Learning (ML)
[…] make voice interactions faster and more secure. And customers can engage with you more quickly and easily with natural interactive voice response (IVR) and interactive chatbots. In turn, […]
Customer Experience Accelerator Lab
[…] empowering their contact centre advisors and customers through a seamless omnichannel platform provided powerful insights that can be converted into customer satisfaction and helped rapidly identify where to […]
Discover the Benefits of UCaaS Phone and Voice: Why Your Business Needs it
[…] call has effectively stayed the same for more than a hundred years — it’s quick, relatively inexpensive, and everybody knows how to do it. So for all this […]